Contact Us

We're here to help with any questions about your GiftCardMall/MyGift card. Whether you have questions about activation and registration, need assistance with balance or transactions, or want to report a lost or stolen card, our customer service team is ready to assist.

Customer Service Phone

1-888-524-1183

For assistance with card registration, balance inquiries, and general support.

Support Hours

Monday - Friday 8:00 AM - 8:00 PM ET

Saturday 9:00 AM - 5:00 PM ET

Sunday Closed

Holidays Hours may vary

Lost or Stolen Cards

1-888-524-1183

Report lost or stolen cards immediately to protect your balance. Have your card number ready if possible. The lost/stolen card hotline is available 24/7.

Mailing Address

GiftCardMall/MyGift Customer Service
P.O. Box 12345
Atlanta, GA 30348

Notice to Our Customers

We remain committed to the safety and wellness of our customers, employees, and communities. During peak periods, phone support wait times may be longer than usual.

We encourage you to:

Use our self-service tools on the homepage (Check Balance, Register Card, Track Disputes)
Review our FAQs for answers to common questions
Check your transaction history and balance online before calling

Thank you for your patience and understanding.